Reply to Strategy Builder Not Running on Tue, 20 Jan 2026 18:41:20 GMT

nosaai — Tue, 20 Jan 2026 18:41:20 GMT

@vyacheslav_b Forgive me for the late response, I have not been on the platform. Thank you for your assistance. I can report that I have had no joy in using the strategy builder. I followed what you said and went on to download Chrome and still no joy. The strategy did not even appear under My Strategies. I guess I will just have develop the strategy on my own IDE and upload. Anyway, thanks for assistance, most appreciated.
Cheers

Reply to Strategy Builder Not Running on Thu, 15 Jan 2026 14:45:01 GMT

Vyacheslav_B — Thu, 15 Jan 2026 14:45:01 GMT

@nosaai Hi,

Everything works for me in Chrome — I tested it on Version 143.0.7499.193 (Official Build) (arm64). Sometimes when you click Create strategy it just “flashes,” but that doesn’t mean it wasn’t created.

Usually the next steps are:

go to My strategies
the strategy should already appear in the list
select it
then click Edit in JupyterLab

One more thing: JupyterLab can take a while to load, especially if your internet connection is unstable — it’s a heavy environment. If JupyterLab doesn’t come up at all, you can try launching it via the regular Jupyter option (either from the dropdown where you see “Edit in JupyterLab” or directly via a button on the strategy page).

If it still doesn’t work, please send your browser version and a screenshot of what you see after clicking Create strategy / in My strategies, and we can pinpoint where it’s getting stuck.