@support Correct, allocation started one month after live phase ended. We do not release certificates, but the results are public on the page.
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RE: I won the allocation but didn't received mail for anything related to it.posted in General Discussion
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RE: I have submitted my strategy 2 days before. For 2 days the checking is stuck at 0% .posted in Support
@digital-eel Yes, we will check. Please let us know more details which may help. How long was the processing time on your side?
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RE: Q26 newsposted in News and Feature Releases
@magenta-muskrat Yes, we are planning to, please be patient as we are deploying some improvements
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RE: I won the allocation but didn't received mail for anything related to it.posted in General Discussion
@white-pug Hi, at the end of the first quarter after allocation started you will be notified about payouts.
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RE: My submission has remained in Checking at 0% for more than 24 hours.posted in Support
@woyaoshilvzi1 Hi, there are many submissions and processing can take a bit longer
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RE: Q25: active In Contest submission missing from public leaderboard (20727493)posted in Support
Hi,
Checked your account personally. salt2026_01 (20727493) is in the contest and sits at rank 19 now, so it should be visible on the leaderboard. The blank rank and zero score you saw were real, but only for a while: the contest started with an incomplete participant list, we fixed it during the day and reran the scoring for everyone.
No eligibility issue and nothing to do on your side. A submission does not need a live position to appear on the leaderboard.
If you notice any other strategy of yours missing, write to info@quantiacs.com or reply here, with the submission ID.
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RE: Strategy not being shown in "in contest" tabposted in Support
Hi,
We found and fixed the problem: at the start of Q25 CRYPTO TOP10 LONG a number of checked strategies were not carried over to the contest list. Yours should be in the "In contest" tab now, scores and ranks were recalculated.
If something is still missing, reply here or drop a line to info@quantiacs.com with the submission IDs (or just the submissions names) and we'll look.
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RE: 2 Strategies stuckposted in Support
Hello. Processing speed has been restored and should now be operating normally.
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RE: checking stuck at 0%posted in Support
Hello. The processing speed has been stabilized and should now be working normally.
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RE: Stopping the checking processposted in Support
Hello.
Submissions can't be stopped or started manually. They are always being calculated, so if yours looks stuck at 0%, it is most likely just waiting in the calculation queue. Occasional load spikes make submissions take longer than usual. You don't need to worry. Every submission will be calculated, so yours will get its turn.
If you'd rather not wait, you can remove it. There's a Delete button in the Candidates tab. I understand it's frustrating that the same isn't possible from the Checking tab, so we're adding a Delete button there soon.
Thanks for the report.