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    Stopping the checking process

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    • nosaai
      nosaai last edited by

      I have successfully installed several strategies with no problems. My latest strategy has been stuck at 0% since yesterday afternoon. I tried to stop it but there is nothing to show where or how. I think that there should be something to help stop problems like this within the checking process. Please advise and assist.

      Thanks

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      • A
        admin last edited by

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        • support
          support @nosaai last edited by

          Hello.

          Submissions can't be stopped or started manually. They are always being calculated, so if yours looks stuck at 0%, it is most likely just waiting in the calculation queue. Occasional load spikes make submissions take longer than usual. You don't need to worry. Every submission will be calculated, so yours will get its turn.

          If you'd rather not wait, you can remove it. There's a Delete button in the Candidates tab. I understand it's frustrating that the same isn't possible from the Checking tab, so we're adding a Delete button there soon.

          Thanks for the report.

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