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    My submission has remained in Checking at 0% for more than 24 hours.

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    • W
      woyaoshilvzi1 last edited by

      My submission has remained in Checking at 0% for more than 24 hours.
      When I open its details, I get “Failed to load analytics details”.
      The IS Sharpe ratio is blank and the OS Sharpe ratio shows 0.00.
      Could you check whether the evaluation job or analytics service is stuck?

      support 1 Reply Last reply Reply Quote 0
      • support
        support @woyaoshilvzi1 last edited by

        @woyaoshilvzi1 Hi, there are many submissions and processing can take a bit longer

        1 Reply Last reply Reply Quote 0
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