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Sun Country flight cancellation policy has been a subject of controversy and scrutiny in recent years. The airline, which operates primarily out of Minneapolis-St. Paul airport, has garnered negative attention for its tendency to cancel flights without providing passengers with adequate compensation or accommodation. In 2018, Sun Country cancelled numerous flights due to extreme weather conditions, leaving passengers stranded without any assistance from the airline. While the company eventually offered refunds and rebookings, many customers criticised their response as inadequate. Additionally, some Sun Country ticket holders have reported difficulty obtaining refunds or rebookings after cancelling their own reservations. Overall, Sun Country's cancellation policy has drawn considerable criticism for what some see as a lack of transparency and customer service in addressing disruptions to travel plans.